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Official Gallabox Partner
Power Your Business with WhatsApp Automation
LINZ TECHNOLOGIES helps businesses implement, customize, and scale Gallabox WhatsApp Business solutions for seamless customer engagement.
10X
INCREASED CUSTOMER ENGAGEMENT
Two Tech Leaders, One Shared Vision.
LINZ TECHNOLOGIES is proud to announce our official partnership with Gallabox—a world-class WhatsApp Business API platform designed to revolutionize how businesses converse, convert, and retain customers.
Our mission is simple: to empower enterprises with cutting-edge automation that feels human. By combining LINZ's implementation expertise with Gallabox's robust software infrastructure, we deliver end-to-end WhatsApp solutions that scale with your growth.
In today's fast-paced digital economy, customers expect instant responses on their preferred channels. This partnership ensures that your business stays compliant, verified, and always available—turning every chat into a conversion opportunity.
Official API Access
Seamless CRM Sync
Local Support
Custom Chatbots
A Strategic Consultative Approach
Implementing a WhatsApp API is more than just turning on a tool. At LINZ TECHNOLOGIES, we believe in a holistic strategy that aligns your communication channels with your bottom-line business objectives.
Custom Goal Mapping
Every business is unique. We begin by deep-diving into your sales funnel and customer support workflows. Whether your goal is to reduce churn, increase repeat purchases, or lower support tickets, we map every automated flow to a specific KPI. This ensures that your Gallabox implementation isn't just a cost, but a measurable profit center.
Revenue-First Automation
We don't just build bots; we build digital sales assistants. By integrating Gallabox's catalogue features and payment links, we turn WhatsApp into a high-conversion checkout terminal. Our strategy focuses on "Conversational Commerce"—reducing the friction between a customer's query and their final purchase.
User-Centric UX Design
Nobody likes a "dumb" bot. We apply rigorous UX principles to conversation design, ensuring that users always feel in control. Our flows include clear exit paths to human agents and intelligent redirection based on user intent. We script every message to sound like your brand—not like a computer.
Continuous Optimization
The digital landscape evolves daily. LINZ TECHNOLOGIES provides ongoing monthly audits where we analyze drop-off points in your chatbot flows and broadcast engagement rates. We iterate, refine, and update your strategy based on actual user behavior data, keeping you ahead of the competition.
The Future is Intelligent Agentic AI
We are moving beyond simple "If-This-Then-That" bots. Through the Gallabox and LINZ partnership, we are pioneering the use of Generative AI within the WhatsApp ecosystem.
Imagine a customer assistant that doesn't just respond with preset buttons, but actually understands context, sentiment, and complex inquiries. By leveraging LLM-based integrations, we enable your WhatsApp account to handle nuances like negotiation, personalized product recommendations, and multi-step problem solving.
Our roadmap includes Predictive Engagement—where the system identifies customers likely to churn and reaches out with a personalized offer via WhatsApp before they even think of leaving. This is the new standard of proactive customer care.
AI INTEGRATION PREVIEW
BEYOND BASICS
Hyper-Personalization
at Massive Scale
True automation isn't about removing humans; it's about amplifying them. With Gallabox's AI features, your agents are empowered with "Smart Suggestions"—real-time AI-generated response drafts that they can approve or edit in seconds.
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Natural Language Understanding (NLU)
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Sentiment-Based Routing
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Automated Voice-to-Text Processing
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Dynamic Content Personalization
Deep Dive into Gallabox Features
A comprehensive suite of tools designed to transform your WhatsApp into a high-performance sales and support engine.
WhatsApp Business API
Unlock the full power of WhatsApp with a verified business profile. Send mass notifications, automate support, and scale your reach beyond standard account limits. Our setup ensures you pass Meta's verification smoothly, giving your brand the green tick and the trust it deserves.
Broadcast Campaigns
Reach thousands of customers instantly with high-impact broadcast messages. Perfect for product launches, seasonal offers, or critical updates. Gallabox ensures high delivery rates and provides granular data on open rates, clicks, and engagement to optimize your future campaigns.
Advanced Analytics
Knowledge is power. Gain deep insights into team performance, response times, and customer sentiment. Our reporting dashboard provides visual data that helps you identify bottlenecks in your support funnel and track the ROI of your WhatsApp marketing efforts.
Multi-Agent Inbox
Enable your entire team—Sales, Support, and Operations—to manage conversations from a single WhatsApp number. Assign chats, use internal notes, and never lose track of a customer query again. Real-time collaboration ensures that no lead goes cold and every customer feels heard.
CRM Integration
Connect WhatsApp directly to your existing CRM (Salesforce, HubSpot, Zoho, etc.). Automatically sync contact details, chat history, and lead status. This 360-degree view of the customer journey allows for highly personalized interactions and smarter decision-making for your sales teams.
Lead Management
Automatically categorize and tag incoming leads based on their interactions. Filter by status, priority, or region to ensure your sales team focuses on the highest-value opportunities. Our lead scoring algorithms help you separate the 'browsers' from the 'buyers'.
Automated Chatbots
Deploy sophisticated, no-code chatbots that handle common queries 24/7. From lead qualification to appointment booking, our bots do the heavy lifting. We design intuitive conversation flows that guide users toward your goals while maintaining a helpful, brand-consistent tone.
Team Collaboration
Assign conversations to specific team members based on their expertise or department. Use 'Private Notes' to consult colleagues without the customer seeing the internal discussion. This transparency boosts efficiency and ensures a high-quality response every single time.
Customer Segmentation
Don't just blast messages—send the right message to the right person. Segment your audience based on purchase history, behavior, or interests. Personalized communication results in higher engagement and fewer opt-outs, building long-term brand loyalty.
95%
FASTER RESPONSE
Compared to email or phone support.
95%
FASTER RESPONSE
Compared to email or phone support.
95%
FASTER RESPONSE
Compared to email or phone support.
95%
FASTER RESPONSE
Compared to email or phone support.
Tailored Solutions for Every Industry
THE PROBLEM
"Agents missing lead calls during site visits and failing to provide instant property brochures."
THE PROBLEM
"Agents missing lead calls during site visits and failing to provide instant property brochures."
THE RESULT
60% faster lead-to-viewing conversion and 100% automated follow-ups.
How We Bring WhatsApp Automation to Life
1
Business Analysis
We study your current communication hurdles and identify automation opportunities.
2
WhatsApp Approval
We handle the entire Meta Business verification and API approval process for you.
Gallabox Setup
We study your current communication hurdles and identify automation opportunities.
3
4
Automation Design
Our experts craft custom chatbot flows and message templates for your brand.
CRM Integration
Seamlessly linking your existing tools with the Gallabox ecosystem.
5
6
Testing & Launch
Rigorous stress-testing of flows before going live to your customers.
Built on Trust & Compliance
Meta Verified
Official API access ensures your business is recognized as a verified entity by Meta.
End-to-End Encryption
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GDPR & PDPA Ready
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Frequently Asked Questions
Start Your WhatsApp
Automation Journey
Don't let your leads sit in an inbox. Join the hundreds of companies using Gallabox with LINZ TECHNOLOGIES to scale their growth.
OFFICIAL ZIWO PARTNER
Revolutionize Your Customer Experience with ZIWO
Deploy the world's most agile cloud contact center. Linz Technologies delivers end-to-end implementation, custom API integrations, and local support to scale your business operations globally.
TRUSTED GLOBAL ECOSYSTEM
Empowering 1000+ businesses with LINZ Technologies and ZIWO.
PRODUCT OVERVIEW
What is ZIWO?
ZIWO is a world-class Cloud Contact Center solution (CCaaS) built for the digital age. It enables businesses to manage their inbound and outbound calls, WhatsApp conversations, and customer interactions from a single, unified interface.
Modern businesses can no longer rely on rigid, hardware-based telephony. ZIWO provides the flexibility of a cloud-native platform, allowing teams to work from anywhere while maintaining high-quality voice standards and deep data transparency.
Unified Communications
Handle voice, SMS, and WhatsApp in one seamless workflow designed for agent productivity.
API-First Architecture
Handle voice, SMS, and WhatsApp in one seamless workflow designed for agent productivity.
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CORE FEATURES
Engineered for Performance
ZIWO is packed with features designed to eliminate friction for both your customers and your agents.
Cloud Calling
Crystal-clear HD voice quality with global coverage and local virtual numbers in 150+ countries.
Live Dashboards
Monitor agent performance, call volume, and wait times in real-time with beautiful visualizations.
WhatsApp Omnichannel
Manage official WhatsApp Business APIs alongside voice calls for a truly omnichannel experience.
IVR & Call Routing
Design complex call flows with a drag-and-drop interface. Ensure every customer reaches the right agent.
Analytics & Reports
Deep dive into historical data to identify trends, optimize shifts, and improve customer satisfaction.
Call Recording
100% compliant, secure storage for all interactions. Essential for training and quality assurance.
CRM Integrations
Native connectors for Salesforce, Zoho, Microsoft Dynamics, HubSpot, and more.
THE LINZ ADVANTAGE
Why Choose LINZ Technologies as Your ZIWO Partner?
Choosing the right technology is only half the battle. Successful implementation requires local expertise, deep process knowledge, and a partner who understands your specific business challenges in the MENA region.
Local On-the-Ground Support
We provide dedicated support teams in your time zone, offering faster response times than standard global tickets.
Accelerated Onboarding
From contract signing to go-live, we reduce implementation time by up to 50% using our proven frameworks.
Custom API & CRM Integration
From contract signing to go-live, we reduce implementation time by up to 50% using our proven frameworks.
Strategic Consultation
We don't just set up software; we advise on IVR flow design, agent training, and KPI optimization for maximum ROI.
Meet Your First AI Voice Agent
AI that speaks Arabic, works 24/7, and never misses a call.
Automate Everyday Calls
Eliminate repetitive tasks like payment reminders, appointment confirmations, and lead follow-ups, allowing your team to focus on high-value interactions.
Scale Without Limits
Handle high volumes of inbound and outbound calls effortlessly, 24/7 without breaks or burnout. Scale seamlessly during high demand without hiring additional staff.
Cut Costs, Boost CX
Save on operational costs compared to traditional call centers while improving response times and customer satisfaction.
PRODUCT OVERVIEW
End-to-End Managed Solutions
At LINZ, we don't just sell software. We provide the technical muscle to ensure your cloud contact center is a powerhouse of productivity.
PRODUCT OVERVIEW
MIGRATION
Account Setup & Provisioning
Crystal-clear HD voice quality with global coverage and local virtual numbers in 150+ countries.
PRODUCT OVERVIEW
DEVOPS
CRM & API Engineering
Monitor agent performance, call volume, and wait times in real-time with beautiful visualizations.
PRODUCT OVERVIEW
LOGIC
Advanced IVR Design
Design complex call flows with a drag-and-drop interface. Ensure every customer reaches the right agent.
PRODUCT OVERVIEW
HR
Comprehensive Agent Training
Deep dive into historical data to identify trends, optimize shifts, and improve customer satisfaction.
PRODUCT OVERVIEW
DIGITAL
Omnichannel Configuration
100% compliant, secure storage for all interactions. Essential for training and quality assurance.
PRODUCT OVERVIEW
24/7
SLA-Driven Support
Native connectors for Salesforce, Zoho, Microsoft Dynamics, HubSpot, and more.
Features Built for Exceptional Customer Experience
Cloud-Agnostic & Flexible
>99.99% Uptime Guaranteed
Robust Security & Compliance with ISO
24/7 Local Expert Support
Real-Time Analytics & Live Monitoring
Seamless Omnichannel Customer
SUCCESS SCENARIOS
Empowering Every Department
See how ZIWO and LINZ Technologies transform operations across your entire organization.
SALES TEAMS
Delight Customers on Every Call
Intelligent routing ensures high-priority customers reach your best agents. Built-in WhatsApp and SMS support means you help customers where they are.
Explore Customer Support Solution
SALES TEAMS
Close More Deals Faster
With one-click dialing and CRM integration, sales reps can make 3x more calls and always have the customer's history ready. No more manual entry, just pure closing power.
Explore Sales Teams Solution
SALES TEAMS
Delight Customers on Every Call
Intelligent routing ensures high-priority customers reach your best agents. Built-in WhatsApp and SMS support means you help customers where they are.
Explore Customer Support Solution
Tailored Solutions for Your Industry
At LINZ, we don't just sell software. We provide the technical muscle to ensure your cloud contact center is a powerhouse of productivity.
OUR METHODOLOGY
The Path to Excellence
Our structured implementation framework ensures your migration to ZIWO is smooth, secure, and successful.
1
Requirement Analysis
We audit your current telephony, CRM, and agent workflows to identify bottlenecks.
4
Rigorous Testing
UAT (User Acceptance Testing) ensures every button, flow, and report works perfectly.
2
Strategic Design
Our architects map out your new IVR, call flows, and data integration points.
5
Training & Go-Live
We train your staff and provide on-site/remote support during the transition.
3
Configuration
LINZ engineers build the environment, provision numbers, and setup integrations.
6
Optimization
Post-launch, we monitor metrics and fine-tune settings for maximum efficiency.
Why Cloud is the Future of Customer Interaction
Legacy PBX and on-premise hardware are becoming liabilities. To compete in today's market, you need agility, scalability, and data intelligence.
Traditional On-Premise
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Expensive upfront hardware costs
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• Locked to a physical office
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• Slow to update or integrate
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• Limited data visibility
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• High maintenance overhead
Traditional On-Premise
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• Zero hardware investment (SaaS)
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• Work from anywhere (Hybrid/Remote)
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• Real-time API-driven updates
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• Deep AI-ready analytics
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• Effortless global scalability
Ready to modernize?
Book a 30-minute infrastructure audit with our experts.
Start Your ZIWO Journey with LINZ TECHNOLOGIES Today
Don't let legacy systems hold your growth back. Empower your agents, delight your customers, and scale with confidence.
A new era of ERP software from LINZ
TECHNOLOGIES
Zoho ERP keeps pace with your technological transformation helping you become operationally faster, leaner, innovative, resilient, and more relevant — implemented by our certified Zoho experts.
A new era of ERP software from LINZ
TECHNOLOGIES
Zoho ERP keeps pace with your technological transformation helping you become operationally faster, leaner, innovative, resilient, and more relevant — implemented by our certified Zoho experts.
UNIFYING YOUR BUSINESS
What is Zoho ERP?
Zoho ERP is not just software; it's a unified business management platform that brings every department into sync. From the moment a lead enters your CRM to the final ledger entry in your accounts, Zoho provides a single source of truth.
Official API Access
Seamless CRM Sync
Local Support
Custom Chatbots
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An ERP unlike any other ERP
Enterprise sophistication. For everyone.
Zoho ERP is conventionally unconventional to support all kinds of businesses whether you're starting in a garage or scaling across country, finding your first customer or serving your millionth, or growing out of your startup tag or headquartered in a skyscraper.
Futuristic. Easy to learn.
Minimal learning curve. Unambiguous. Consistently aesthetic. Futuristic, guided user experience. Everything that's not associated with ERPs traditionally, is best suited for Zoho ERP. We're moving past ERP systems being hard to master, learn or implement.
Intelligence. Truly contextual.
Zia - The private AI to achieve your personal milestones transcends the limitations of traditional data silos. From positive predictions to throwing caution, to getting things done, everything suggested by Zia is contextual and meant only for you.
A scalable infrastructure built for moments that count
Whether you are striving to serve more customers, or deliver more products, or expand into new markets, Zoho ERP is built to handle increasing data volume, transaction throughput, and user load without compromising on performance, availability, or stability.
SECOND
Payments happen every second
MONTHLY
Monthly financial planning, reconciliation
MINUTE
Invoices are sent every minute
YEARLY
Books are closed semi-annually or annually
WEEKLY
Payrolls happen every week
Suzanne Levis
BUILT FOR SCALE
The safest place for your business
We care more about the things you care deeply about. Zoho's commitment to security is embedded across all operational facets, from infrastructure, to product development protocols to water-tight admin controls, ensuring full compliance with all relevant data protection laws and regulations.
Data meant to be yours, stays yours
Zoho never sells your information to someone else for advertising, or makes money by showing you other people's ads. This has been our approach ever since we started and our privacy policy explains what we collect from you, what we do with it, who can access it, and what you can do about it.
Zoho ERP Modules We Implement
We specialize in deploying the full spectrum of Zoho applications tailored to your operational needs.
Zoho Finance Plus
Unified back-office operations including Books, Inventory, Expense, and Subscriptions for complete financial control.
Zoho Analytics
Powerful BI and data analytics platform to visualize your business data and get actionable insights.
Zoho CRM
A comprehensive lifecycle management platform for your sales team to convert more leads and engage customers.
Zoho Projects
Cloud-based project management tool that helps you plan your work and keep track of your progress.
Zoho People
Simplify HR management from onboarding to attendance and performance tracking for India & UAE compliance.
Zoho Creator
Low-code platform to build custom business applications tailored specifically to your unique workflows.
Truly, an ERP unlike any other
Engineered for businesses starting in a garage or scaling across country.
Finding their first customer or serving their millionth.
Chasing a local dream or a global vision.
Born in a basement or headquartered in a skyscraper.
Leaving their startup tag or managing a billion-dollar empire.
Why Choose LINZ TECHNOLOGIES?
As an Authorized Zoho Partner, we bridge the gap between powerful software and effective business outcomes. Our presence in India and UAE ensures localized support.
Authorized Zoho Partner
Deeply vetted experts with direct access to Zoho resources.
Custom Workflows
We don’t just implement; we optimize your business logic.
Seamless Migration
Zero-downtime data migration from legacy ERPs to Zoho.
Post-Go-Live Support
Continued training and 24/7 support across India and UAE.
