top of page

Monitor website engagement with real time reporting

Pre-built reports and dashboard

Get a general overview on visitor activity with robust reports. With Zoho SaleIQ pre-built reports, in-depth chat activity, visitor status, top operators, region, etc can be analyzed and measured. With the insights, make business decisions to improve customer service.

audio-call-salesiq.png

Collaborative browsing to improve sales

zoho-salesiq-mobile-apps.png

Co-browsing is important to improve customer experience, as your sales team provides real-time assistance to visitors. Empower your team to instantly fetch accurate solutions and provide them an in person experience.

Monitor team performance in a smart way

Collectively view how each of your team members are performing with the real-time engagement data such as total chats, chat time, response time, etc. Monitor over the time and arrive at picking your top agents, and route your priority leads to them.

zoho-salesiq-mobileapp.webp
bottom of page